Shipping & Delivery
We are dedicated to making sure the items get delivered to our customers as quickly as possible. We need 5-8 days to customize your personalized orders. And, you will receive your order in 15-25 business days from the date that it is placed.
If you need to receive an order by a specific date, please feel free to contact us first to inquire about availability. We will always do whatever we can to accommodate you.
Customization Shipping Delivery
Customization
We will immediately start to design and customize your personalized order from the date that is placed. The time frame of customization is 3 to 5 days usually, according to the complexity of the products.
Shipping
Shipment takes 7-20 business days to arrive, please refer to the table below for various delivery times to international destinations.
Free shipping on orders over HK$696.02HKD
Standard Shipping:10-20 business days
Express Shipping:7-15 business days
SHIPPING TO USA
| COUNTRY | DELIVERY | |
| COSTS HK$54.66HKD | DELIVERY TIMES (BUSINESS DAYS) | |
| United States | FREE for all orders, no minimum | 7-15 days |
SHIPPING TO OTHER COUNTRIES
| REGION | COUNTRY | DELIVERY | |
| COSTS HK$54.66HKD | DELIVERY TIMES (BUSINESS DAYS) | ||
| Europe | France, Spain, Germany, United Kingdom, Italy, Sweden, Norway, Switzerland, Austria, Poland, Netherlands, Belgium, Denmark, Finland, Greece, Ireland, Portugal | FREE for all orders, no minimum | within 15 days |
| Oceania | Australia, New Zealand | FREE for all orders, no minimum | within 15 days |
| Asia | Hongkong, Taiwan, Singapore, Macau, Japan, Korea, India, Malaysia,Thailand, Philippines | FREE for all orders, no minimum | within 15 days |
| North America | Canada | FREE for all orders, no minimum | within 15 days |
| Worldwide | Other Countries | FREE for all orders, no minimum | within 20 days |
* Delivery times are estimates and commence from the date of shipping, rather than the date of personalized order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.
Delivery
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address please specifies this during checkout.
After we begin to deliver your order, we will sent you a Shipping Notification email, including the information of your Order ID and Tracking Shipping Number. You can check the status of your order online by logging into the Track My Order page with your Order ID and email.
Please Note : If your package does not arrive in the estimated delivery time, or you have any other questions regarding shipping, please contact our Customer Service Representatives.
